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Privacy Policy

Information That We May Collect

When you register on our website or place an order with Sweet Art Company, we collect certain information about you that is necessary to set up your account and/or complete your order. The information that we collect may include your name, address, phone number and email address. In order to complete your order it is necessary for you to enter your credit card information into our online order form, but this information is not written to our servers and is never visible to Sweet Art Company. For more information, see “Protecting Your Information” (below).

Use of Collected Information

The information we collect may be used to tailor our content and product offerings to your interests, to accurately process your orders and to improve our customer service efforts on your behalf. Our website also provides an option to receive our email newsletter. Should you opt-in to the newsletter, we will send you periodic information that we feel will be beneficial to you. If you later decide to opt-out, you may change your newsletter settings in your Account Profile or notify us by email at sales@sweetart.com and we will promptly remove you from the newsletter list. Although we feel it is important to keep you informed about technical, marketing and sales information, we pledge to make every effort to not overdue these contacts with you.

Cookies

We may use “cookies” to facilitate your visit to our website. Cookies are a standard method for websites to understand which browser you are connecting with, and to allow us to remember and recall information such as the items that have been placed in your Shopping Cart or Wish List. Cookies may also be used to collect aggregated data in order to track site traffic and how customers use our website in order to improve how we interact with you during your visit. It is important to note that you may choose to configure your computer to block the use of cookies, but this may impact the functioning of our website.

Protecting Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we provide the use of a secure server. All non-credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated in “Use of Collected Information” (above).

All credit card information is transmitted via SSL directly to Stripe, a validated Level 1 PCI DSS Compliant Service Provider (this is the highest level of certification available) and is never visible to Sweet Art Company and is not processed or stored within Sweet Art Company’s system or servers. For more information about Stripe, please visit their website at https://stripe.com/help/security.

Disclosing Your Information

We will not sell or transfer your personal information to anyone outside of Sweet Art Company without advance notice except to those outside parties we utilize to process and ship your order, operate and host our website and otherwise conduct our online business. These parties are themselves PCI DSS Compliant and will never sell or disclose your information for any reason, unless as required by law.

Any credit card information that may be provided verbally by you during a telephone order will be directly entered into our secure website order form and handled as described in “Protecting Your Information” (above). None of these entities, including Sweet Art Company, have any ability to view or recall credit card information that is entered into our website order form.

Online Policy Only

This Privacy Policy applies only to information collected through our website rather than to information collected offline.

Consent

You are consenting to this Privacy Policy by using our website.

Questions & Contact Information

Any questions or comments may be directed to Sweet Art Company via email at sales@sweetart.com or by phone at 1-888-254-5445 Ext. 2.

Policy Changes

This policy is in effect as of May 25, 2015 and any changes will be posted to this page.